Jobox

Understand the benefits & use of payment features on Jobox

Payments

Identity verification compliance at Jobox - starting November 2021

Identity Verification Requirement

We all know you work hard and deserve to be compensated for it! Earn more tips by choosing how to present them to your customer.

Set up your tip collection screen

Request a refund for your customer within the app, and immediately get a refund statement for your customer.

In-App Refund Request Statement ▶️

Reporting check, cash, and credit card payments

Reporting Payments

Use Jobox Pay at participating retailers and save

Jobox Pay Cashback

Transaction History & Year End Summary ▶️

How to set suggested tip amounts to show customers

Customize Tip Suggestions ▶️

Customize how your company name appears on customers' bank statements

Credit Card Statements

My Disputes Overview ▶️

What happens to your money when a payment is disputed

Jobox Payment Dispute Policy

Pay for parts using the balance in your Jobox Wallet

Using Jobox Pay

Enna

Ellie

Payments & Requests

Leaving a team? starting your own business? if so this article is for you!

Becoming an individual technician- what to expect?

Best Practices for Accepting Credit Card Payments

Best steps to take before charging a customer's card

Best Practices: Credit Card Charge Checklist

Best receipt practices to prevent disputes

Best Practices: Receipts

Important guidelines for charging cards remotely

Best Practices: Charging Cards Remotely

Best Practices: Charge Review

Best Practices

Better protect your work with a professional Warranty statement

Job Warranties

How to accept and process cash payment for a job 💵

Accept Cash ▶️

How to manually enter a credit card at payment 💳

Accept Credit Cards Manually ▶️

How to split between multiple payment methods

Accept Multiple Payment Methods ▶️

Payment Methods

Payment Dispute Overview

Payment Disputes: Our Process

Payment Disputes: Responding to the Bank

Disputes

This feature will allow you to mark your transaction as a business transaction or a personal transaction for your own record.

Tagging Business and Personal Transactions

Transfer Money on Jobox ▶️

How to transfer wallet funds to a bank account

Transfer Money to a Bank Account

Wallet Transfers

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company

Tickets portal

{assigneeName} needs more information from you