Accepting Remote payments

Let your customers pay in a secure way, even if they're not on-site.

Enna avatar
Written by Enna
Updated over a week ago

Remote payments is a new way to charge a customer in a secure way if the paying customer is not on-site.

Did you completed a job at a rented property and need the landlord to pay? Or finished a big commercial job and the manager is the one to pay the bill? Remote payments give you the option to send a payable invoice to the paying customer's email, and let him fill in the details. The payment will get into your wallet and your job is paid and done.

How to complete a remote payment?

  1. On the open job, go to the charge flow and add the Job Total. Choose Credit and click on "Enter card details". Click on the blue banner at the bottom of the page to send a payable invoice.

  2. Enter the Customer’s name and email and send the payment link.

  3. Your customer will open the link in his email and will pay the invoice. He can pay via credit card, Apple Pay, or Google Pay. At any time, before payment is complete, you can resend an invoice with updated details or cancel the invoice

  4. Once the payment is completed, you will get notified of the payment and the funds will get into your wallet.

  5. Send a receipt to your customer to keep them informed about the job and the payment received.

Follow these steps:

  1. On the open job, go to the charge flow and add the Job Total. Choose Credit and click on "Enter card details".

Click on the blue banner

2. Enter the Customer’s name and email and send the payment link.

3. Your customer will open the link in his email and will pay the invoice. He can pay via credit card, Apple Pay, or Google Pay.

At any time, before payment is complete, you can:

  • Resend an invoice with updated details

  • Cancel the invoice

4. Once the payment is completed, you will get notified of the payment and the funds will get into your wallet.

5. Send a receipt to your customer to keep them informed about the job and the payment received.

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