Jobox

Terms & Conditions of Jobox Credit Card Processing Fee Promotion - Get informed about the details

Terms & Conditions - 3 Months Free Processing Fees Promotion

More precise cancellation reasons will help us find you job offers that are a better fit for your skillset, availability, and location.

More reasons for you to tell us why you canceled a job

Find out which devices offer the best Jobox app experience

Supported Devices

How to refresh your app to get the latest job info

Pull Down to Refresh

What happens when you're offline and how Jobox still works

Using Jobox Without a Network Connection

Add your company name and contact details to customer receipts

How to Edit Your Receipt Settings

Enna

Everything you need to know about features in the Jobox app!

Jobox Basics

Itemize the Job Total Amount into Parts, Labor, and Sales Tax and give your customer a clear and transparent understanding of the charge.

Parts Price, Labor Price, and Sales Tax ▶️

Understanding Jobox Job IDs and how to find them

What is a job ID?

How to accept a job from another Jobox user

Accept a Job ▶️

How to reject a job from another Jobox user

Reject a Job

Add a Job ▶️

Create a Job from Chat ▶️

Transfer a Job ▶️

Turn Off Job Owner SMS ▶️

Cancel a Job Transfer or Cancel a Job▶️

How to change a job type from your default setting

Change Job Type ▶️

Send a Job Update ▶️

Search for a Job ▶️

Jobs

Send/Re-send a Receipt ▶️

How to re-send a receipt to a customer after closing

Resend a Receipt ▶️

Add Tax ▶️

Receipts

Add a New Contact ▶️

Edit a Contact ▶️

How to import an existing contact into Jobox

Import a Contact ▶️

How to edit your personal info in your account

Edit Your Personal Information ▶️

How to work with contacts who don't use Jobox

When a Contact Doesn't Use Jobox

Contacts

Having troubles with your Card Reader device? Follow these steps to find and solve the issue

Troubleshooting the Jobox Card Reader

How to change your Jobox app's push notification sound

Change Push Notification Sound ▶️

How to make sure you're getting real-time app updates

Troubleshooting: iOS Notifications

Notifications

Find answers and get help from Intercom Support and Community Experts