Jobox Basics

Terms & Conditions - 3 Months Free Processing Fees Promotion

Terms & Conditions of Jobox Credit Card Processing Fee Promotion - Get informed about the details

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Updated over a week ago

More reasons for you to tell us why you canceled a job

More precise cancellation reasons will help us find you job offers that are a better fit for your skillset, availability, and location.

Written by Enna
Updated over a week ago

Supported Devices

Find out which devices offer the best Jobox app experience

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Pull Down to Refresh

How to refresh your app to get the latest job info

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Using Jobox Without a Network Connection

What happens when you're offline and how Jobox still works

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How to Edit Your Receipt Settings

Add your company name and contact details to customer receipts

Written by Enna
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Parts Price, Labor Price, and Sales Tax ▶️

Itemize the Job Total Amount into Parts, Labor, and Sales Tax and give your customer a clear and transparent understanding of the charge.

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Updated over a week ago

What is a job ID?

Understanding Jobox Job IDs and how to find them

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Accept a Job ▶️

How to accept a job from another Jobox user

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Reject a Job

How to reject a job from another Jobox user

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Add a Job ▶️

How to create a job from Workspace

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Create a Job from Chat ▶️

How to create a job from a chat message

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Transfer a Job ▶️

How to transfer a job to a contact

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Turn Off Job Owner SMS ▶️

How to stop a text update to job owners

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Cancel a Job Transfer or Cancel a Job▶️

How to take back a job you transferred

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Change Job Type ▶️

How to change a job type from your default setting

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Send a Job Update ▶️

How to send updates to a job owner

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Search for a Job ▶️

How to search for a job

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Send/Re-send a Receipt ▶️

How to send your customer a receipt

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Resend a Receipt ▶️

How to re-send a receipt to a customer after closing

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Add Tax ▶️

How to add tax to a job total

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Add a New Contact ▶️

How to create a new contact

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Edit a Contact ▶️

How to edit an existing contact

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Import a Contact ▶️

How to import an existing contact into Jobox

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Edit Your Personal Information ▶️

How to edit your personal info in your account

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When a Contact Doesn't Use Jobox

How to work with contacts who don't use Jobox

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Troubleshooting the Jobox Card Reader

Having troubles with your Card Reader device? Follow these steps to find and solve the issue

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Updated over a week ago

Change Push Notification Sound ▶️

How to change your Jobox app's push notification sound

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Updated over a week ago

Troubleshooting: iOS Notifications

How to make sure you're getting real-time app updates

Written by Enna
Updated over a week ago