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Power Dispatch- User guide
Power Dispatch- User guide

How to correctly set up in Power Dispatch

Ellie avatar
Written by Ellie
Updated over 2 months ago

Welcome to the user guide for our Power Dispatch system! Whether you're a seasoned dispatcher or just getting started, this guide is your go-to resource for mastering the ins and outs of our powerful platform. From managing jobs to generating insightful reports, we're here to help you maximize efficiency and effectiveness in your day-to-day operations.

In this comprehensive guide, you'll find step-by-step instructions, helpful tips, and best practices to streamline your workflow and make the most of our feature-rich system.

Our Power Dispatch system is designed to empower you with the tools and insights you need to excel in your role. So let's dive in and unlock the full potential of our platform together, let's get started!

Table of Contents, click to expand for more information on each topic:

Adding Users

  • Types of users

  • How to Add Users

  • User Permissions

  • Change Username and Password

  • Forgot Password

How to set up the Twilio number

Power Dispatch uses Twilio to receive and send messages. This article will show you how to integrate Twilio into Power Dispatch in order to be able to send text messages to and from your system.

How to add a job

This article will provide you with a deep dive into how you can add a job to the Power Dispatch system.

Power Disptach- Invoices, Receipts, Estimates, Work orders

This article will show you how to add or create Invoices/Estimates/Receipts and Work orders.

Call recording feature setup

Call recordings are for the Power Dispatch user to have the ability to monitor the conversations between the Technician and the Customer.

All you need to know about Reports

https://help.jobox.ai/en/articles/9298823-power-dispatch-user-guide#h_c8817667a4Adding Referral Companys

The reports are created automatically every time you save a job on the status Closed. This article explains different kinds of reports.

  1. Payments reports

  2. Overview reports

  3. Technicians statistics

  4. Company Statistics

  5. Metros reports

  6. Advertising reports

  7. Users report

  8. Type reports

Adding Referral Companys

Here’s how you can add your Referral Companies that give you job leads

Adding Technicians

Set up all of your Technicians that you send jobs to. you will find information on:

  • Technician's notification

  • Technician’s Companies & Rates

  • Technician's permissions

Still need assistance?

Please reach out to us via the Jobox app chat, or email us at Powerdispatch@jobox.ai

We will be happy to help!

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