Know what you pay: Jobox’s credit card processing rates.

Jobox is happy to offer the best tools for you and your team, and our low credit card processing fee helps us build features that keep improving your workday.

When are fees applied?

Fees are calculated from the transaction total and are applied before the funds are added to your wallet. You can see a summary of your fees in your Wallet transaction export

What are Jobox’s processing rates?

Your fee for dipped or swiped transactions made using our secure Jobox Card Reader will be 2.6% + 10¢  per transaction. 

Less secure payments made by manual card number entry will be charged 3.5% + 15¢ per transaction.

Manually entered transactions are charged a higher fee because the card is not present at the time of charge. This makes it harder to win disputes and results in higher costs for everyone.

Offering a lower rate for dipped and swiped transactions encourages everyone in our community to accept more secure payments, which helps reduce our costs and pass on the savings to you. 

Do rates differ by credit card network?

They don't, as we offer a flat fee across all card types. You pay the same rate regardless of whether the card is Visa, Mastercard, American Express or Discover. 

Are there any other fees? 

No, unlike most other companies, we DON’T have additional charges for:

  • Monthly subscriptions

  • Chargeback fees

  • Bank transfers 

  • Refunds 

  • Live chat customer support

  • Network & integrity fees

  • Help from our expert Dispute Team 

  • Additional Jobox app features

Need help with your card reader? Start a conversation with our team for troubleshooting tips or to get a replacement device. 

Did this answer your question?