We are thrilled to announce a new, exclusive partnership with Stripe to offer "Tap-to-Pay" on both iPhone and Android for our users. "Tap-to-Pay" will enable pros on Jobox to receive digital payment from customers just with their smartphone.
How does "Tap-to-Pay" work?
"Tap-to-Pay" uses embedded technology on your smartphone to process a digital payment without the need of an external payment device. When you select "Tap-to-Pay" as the payment option in the Jobox app, your customer will be able to tap their debit card or credit card on your phone to process the payment.
"Tap-to-Pay" also works with digital wallets such as Apple Pay or Google Pay. When using a digital wallet, your customer must open the wallet on their phone, and then tap their phone on yours to process the payment. Like a traditional card payment, you'll be notified immediately once the payment has been received.
How do I request a payment with "Tap-to-Pay"?
When you generate an invoice for a job on Jobox, you can choose the method your customer wishes to use to process the payment - credit/debit, cash or check.
When "Tap-to-Pay" becomes available to you, the option will be added to the payment method selection screen. Simply select "Tap-to-Pay" as the payment method and follow the instructions on the screen to process the payment.
When will "Tap-to-Pay" become available to me?
We are rolling out "Tap-to-Pay" throughout November and December, 2022. You'll be notified as soon as you become eligible to process payment with "Tap-to-Pay." If you have any questions, feel free to reach out to our customer success team within the app.
Do I need an external device to process payment with "Tap-to-Pay"?
You don't need an external device to process a payment with "Tap-to-Pay." This innovative payment method uses your smartphone's internal technology to process the payment securely.
However, some of your customers may not have payment cards or digital wallets that support "Tap-to-Pay" just yet. Therefore, it is best that you still have a payment swiper with you to process legacy payment methods when "Tap-to-Pay" isn't possible.
Does "Tap-to-Pay" support all digital payment methods?
No. "Tap-to-Pay" is only compatible with digital wallets and payment cards that support "Tap-to-Pay." Payment cards that support "Tap-to-Pay" will include an icon similar to the one below on the front face of the card.
What are the fees to process payments with "Tap-to-Pay"?
Fees to process "Tap-to-Pay" are the same fees as the ones you are charged when processing traditional credit card payments through swipe / dip.
How do I know if my phone is compatible with Tap-to-Pay?
To use Tap-to-Pay, you device must be:
an iPhone X or newer running iOS 16.0 or above. We recommend updating to the latest iOS version for the best experience.
an Android phone with an NFC antenna and chipset running Android 9 or above. Your Android device also must have Google Mobile Services enabled, a hardware backed key-store, and cannot be unlocked.
If you're not sure whether or not your device is compatible, please reach out to our team with your device model and OS version and we'll be happy to assist you.