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Getting Started on Jobox: Frequently Asked Questions
Getting Started on Jobox: Frequently Asked Questions

Get started on Jobox and find out the answers to all your questions about the pro app.

Enna avatar
Written by Enna
Updated over a week ago

Q: Why should I choose Jobox?

A: Jobox puts your business in your hands. It makes it easy to manage jobs, payments, work messages, and inventory in one app. Depending on your location and skills, it can also find you good jobs that make sense for your schedule. Soon, it will allow you to connect with other pros and find training. With Jobox, you’re part of a community where your success matters.

Q: How will Jobox make my work easier? (Feature highlights)

A: We’re building a platform that lets pros like you run their business on their phone and take control of their growth. We don’t charge any subscription fee, and our card processing fees are among the lowest on the market. We also let pros share jobs on the platform and find new ways to get jobs outside of traditional dispatchers and lead generation platforms. Here are some highlights:

Invoicing and payments are made easy

  • Lowest credit card fees in the market

  • Digital invoices with used parts & scope of work

  • Collect the customer’s signature on-site or remotely

  • Automatically issue branded service receipt

Manage all your jobs in one app

  • Jobox turns texts into well-formatted job offers

  • Schedule future jobs and receive reminders

  • Access to any active, past, or future jobs

New ways to level up your business

  • Exchange jobs with other pros in your area

  • A free business website with a service request form

Q: Is there a monthly payment or subscription fee?

A: No, the Jobox app is free to use. We do not charge to download the app, access certain features, or get customer support.

Q: What are Jobox’s processing fees?

A: At Jobox, we offer the most secure, fast, and easy payment processing.

You can accept all types of credit cards for the lowest rate, with no hidden fees.

You pay only 2.6% +10¢ per transaction processed with the Tap to Pay and via the Jobox Card Reader, and only 3.5% + 15¢ for keyed-in and remote transactions.

Q: Which payment methods can I take with Jobox?

A: The most secure and reliable method to get paid is to use Tap to Pay and the Jobox credit card reader. It connects to your phone using Bluetooth and can accept any type of digital payment - swipe, dip, tap, Apple Pay, or Google Pay. Plus it provides a seamless interface that makes it more likely for you to get tips. You can also use the app to report cash, checks, and external transactions that were taken on a job.

Q: How do I get jobs using the app?

A: By providing your Jobox number to your associates, you can easily accept, send, or decline jobs from other partners or add your jobs to the app.

Q: How do I get started?

A: Get started with Jobox in 4 simple steps:

  1. Add your phone number to create an account and communicate with partners

  2. Customize your experience by providing your email, profession, and location

  3. Verify your identity to unlock the Payment features of the app and receive payments.

  4. Start earning on Jobox!

Q: Do I need a Social Security number to sign up for Jobox?

A: Jobox does not require a U.S. Social Security Number (SSN) to open an account, however, you will need it to open payment processing options and benefits. Your Social Security Number helps us validate your identity and protect your business from fraud.

We protect all data that passes through our platform with industry-standard encryption, and we only access it when necessary for transaction processing or legal purposes.

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