We know you must have questions about our latest name change to Talus Pay, so we prepared the following FAQ to answer any questions you may have:

Q: What impact does the acquisition of Jobox by Talus Pay have for me as a user?

A: As a user of Jobox, the acquisition by Talus signifies improved payment capabilities and the possibility of future enhancements to the product.

Your usage of Jobox should remain seamless, and you can expect to receive timely updates about any significant changes.

Q: Could you provide information about Talus and what will happen to Jobox moving forward?

A: Talus, specializing in payment processing solutions, will incorporate Jobox into its extended range of services, with the goal of enhancing the home service industry through the integration of Jobox's ecosystem

Q: Are there any upcoming changes to my team settings within the app?

A: Your existing app settings, including team configurations, will remain unchanged. Any future updates or improvements will be communicated well in advance.

Q: What will happen to my money in my Jobox wallet?

A: Your funds in the Jobox wallet are safe and secure. Talus adheres to strict security and privacy standards to ensure the protection of your money.

Q: Is my past information (chats, wallet transactions, jobs, etc.) going to be retained?

A: All your historical data, including chats, transactions, and job details, will be preserved.

Q: Will there be any changes to the app following this merger?

A: No immediate app changes are planned. Over time, we aim to expand functionalities, particularly in payment and banking features.

Q: Will my Jobox number change?

A: Your Jobox number will remain unchanged.

Q: Is there any fee expected from me?

A: There are no additional fees imposed on you due to the change. However, it's important to note that, in response to economic changes, there may be periodic evaluations or adjustments. Any such changes would be communicated transparently.

Q: Will my credit card processing fee rates stay the same?

A: Yes, your current credit card processing fee rates will remain the same.

Q: Will my credit card reader still work? Will I need to get a new one?

A: Your existing card reader will continue to function. Any future hardware updates will be coordinated with users.

Q: Is my personal information and data still secure with Talus as well?

A: Talus adheres to stringent security protocols to protect your personal information, including your sensitive information. Data privacy and security remain a top priority.

Q: Can I still access customer support the same way for any inquiries or issues I may have?

A: Customer support remains accessible as before. Any changes in support channels will be promptly communicated.

Still have questions? that is ok, please reach out to us via the Taluspay live chat, our agents will be happy to assist you!