Initial Setup
If you've used our readers in the past, you'll notice that the setup and use are very similar. Here’s a quick video to help you get started: |  |
Note: Before setting up your card reader, make sure that you have
the latest version of the Jobox app.
Turn the reader on / off
You can turn on the reader by pressing and releasing the power button. The status light turns on to indicate power. The reader waits for a Bluetooth connection for five minutes before turning off.
When the reader connects to a device running the Jobox app, its status light shines steady blue. If inactive for more than 30 seconds, it enters standby mode to conserve power, and the status light begins flashing at 5-second intervals. The reader stays connected to your iOS or Android device while in standby and automatically exits standby mode when you resume activity.
The reader automatically turns off after 10 hours of inactivity. You can turn the reader off manually by pressing and holding the power button until the status light goes out. You don’t need to turn off the reader to conserve power.
With typical usage, you only need to charge the reader fully once per day.
Understanding the status lights
Whenever the reader is turned on, the LED located beside the power button shows the reader’s current status.
LIGHT | MEANING |
None | The reader is off. |
Flashing blue every second | The reader is on and ready to connect to a device. (Will turn off after 5 min.) |
Multicolored flashing | The reader has been discovered using Bluetooth and is ready to connect. |
Steady blue | The reader is connected to a device. |
Flashing blue every 5 seconds | The reader is in standby mode. (Will remain in standby indefinitely.) |
Alternating red and magenta | The reader is charging. |
Flashing red | The reader’s battery is low. |
Rapidly flashing blue and orange | The reader has finished installing a software update. If the reader is unresponsive after the update completes, restart the reader by turning it off and on. |
Using the card reader
Enable Bluetooth in your device settings. Do NOT pair the device from your Bluetooth settings, only from the app Charge flow.
Make sure the card reader is fully charged.
Press and release the power button until you see a flashing blue light. If you don't see a light, you might need to charge the reader.
When you're ready to charge a customer, tap Charge on the job
Fill in the Payment Details
Select Credit Card
Tap Connect to pair your device with the reader
Dip the card (swipe for cards without a chip) or tap for contactless cards, Apple Pay or Google Pay
Pass the device to your customer to add a tip and sign
Make sure to hold your Terminal at least 6 inches from your phone.
Charge the reader
To charge the reader, use the included micro USB cable. The USB port does not work for connecting the reader to a device — it’s only for charging.
Having trouble connecting? Follow the troubleshooting flow to solve the issue.
* Fraud disputes are covered as long as you follow best practices and
Jobox Terms and Conditions. Jobox is keeping the right to change the
terms of use at any time per case.