We are proud to announce that the latest release of PowerDispatch is now live!
We have enabled cancelling from the TechPortal, improved the workflow for companies with only one Technician/Team owner in an area as well as added an additional User Permission to give account owners more control.
Skip Pending Close:
Skip Pending Close when closing a job from TechPortal to automatically put the job in Closed status.
Allows the Technician to notify the company of a cancel from the TechPortal, when used without the Skip Pending Cancel permission it will put the job under Pending Cancel
Skip Pending Cancel:
Skips the Pending Cancel status and puts the job directly in Cancelled status.
View Closed Info
Blocks a user from seeing closed job payment information
Does not block a user from entering closing information and closing the job
As you can read above we have also added a new job status : Pending Cancel
Example TechPortal for a technician with the Cancel Job permission turned on