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Message comments explained
Message comments explained

How to use the new Message comments system

Enna avatar
Written by Enna
Updated over a week ago

You can now find all job-related messages on both the message page AND the job comments!

We understand that efficiency, saving time, and clarity are essential for you, and we are constantly looking for ways to streamline and speed up your workflow. 

Therefore, each message will be attached to the relevant job for easier filtering on the messages page and will also be saved as comments for quick access while reviewing the job.

You can find your messages here:

  • Outbound Job offers - Done automatically

  • Tech portal comments - Done automatically

  • Jobox technician app integration messages - Done automatically

  • Replies from the messages page - Simply click ‘Reply’ or follow up on a job attached message

  • Incoming messages that you have assigned to the job 

  1. Click on “View Messages” on the incoming message

  2. Find the relevant job for this contact

  3. Copy the job ID

  4. Paste into incoming message job ID field

  5. Click enter or click the icon on the left of the job ID field

If you have any question please feel free to call us at 888-933-1033

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